FAQ

Any solution you can think of! Our robots not only just deliver from Point A to Point B, but also can provide escorting, hosting, promoting and bussing to create the best experiences and services to the consumer. 

Yes, our robot can be used to host customers using the greeting and escorting feature mode. 

Lucki and Mini are currently available in the market for any size of business.

To learn more, click here.

Our robots are offered and currently operating globally exposing across North America, South America, Europe, the Middle East, and Asia. 

Cost can vary depending on certain conditions. Our team will work with you for the best possible rates tailored to your business.  

Reach out to us to speak with one of our sales members.

Yes, we offer warranties for our robot. 

Contact us for more details and we’re gladly assist you to find the best options for you. 

Absolutely, our operation team will assist you with training and installation to ensure the robots are ready to go.

The installation process depends on the size of your floor plan and how many robots you want to operate. For example, the minimum installation time of one robot is about 20-30 minutes for a 2,000 sq feet space with 20 tables and a home-base station. 

Our robots require WiFi to set up mapping, receive cloud-based analytics, and utilize voice interaction. Our robots can still perform their delivery tasks offline.

Lucki charges via Cable 

Mini charges via Charging Dock

Lucki, the average battery life is 12 ~ 15 hrs. It takes about 3.5 hrs to fully recharge. 

Mini, the average battery life is 10 ~ 12 hrs. It takes about 3.5 hrs to fully recharge. 

*actual operation duration of the robots will depend on usage 

Yes, it can be adjusted in the setting menu of our robot

Yes, our robot is spill-proof and water-resistant. Lucki has spill-proof and water-resistant tray mats installed. Both robots' IP rating is IP23. 

Yes, Lucki has a “Soup delivery” feature to ensure your drink is delivered with minimum spillage. We recommend getting our cup holder tray accessory when carrying out multiple drinks to minimize any chances of spilling.

The robots are recommended to be used indoors and on flat surface areas. 

The robot's color can’t be changed. However, there are great alternative options using vinyl wrapping, stickers, and decals to customize and brand the robots. 

The robot will operate normally as long as the slope is less than 5 degrees.

Yes! The API on the robot is open source! You can create innovative and creative solutions for your business and easily integrate those solutions with our robots. 

The operating system the robot use is Android 9.